Yay for new floors!

May 21: There was no scheduled time that the installers were to arrive. I was told they would just call when they were on their way. So I took the day off from work and expected them at 8am since I expected them to finish it in a day. My living room is only 270 square feet, how hard could that be right? I got a call at 8:30am from a man who I could barely make out. He definitely wasn't fluent in English. He said his men were on their way and would be there in 30 minutes.

Fast forward - it is now 11am and no word from anyone. I called National Floors Direct and spoke to Dave, the installation manager who had talked to my building manager and had called me Friday to confirm everything. He told me to relax and not stress out. Five hours would be plenty of time for them to finish my job. Finally at noon the men arrived. They spoke no English. They surveyed the living room and finally got down to ripping up my carpet at 1pm. I tried to tell them to lay the tarp outside my apartment but they kept saying yes, yes with no tarp. So I called Dave again, who told in a condescending tone told me that is a stupid rule and the men wouldn't have that much tarp in their truck. I was pissed, especially if they damaged anything.

I let the men work without bothering them. I was working in my bedroom and only came out to check on them and offer them water and food. Around 5pm I went to tell they had to be out of my building by 5:30, those were the rules. They looked so surprised, as if Dave hadn't mentioned that to them. I was surprised they could understand me now! I guess when you say stop, its universally understood. I found out that they were calling it a day anyways because they were out of wood boards. It seems Chris the sales person didn't measure my apartment correctly and there wasn't enough wood floors to finish. So they said they would clean up and someone would call me about them coming back tomorrow. I also asked them before they left about my closets, since they hadn't replaced the transition boards from the dark brown oak that had come with my condo to the new natural wood color. They nodded as if they understood.

At 6pm when they left I called National Floors Direct to leave a message for Dave...I told him they didn't finish and I couldn't take another day from work so I would give them access to my apartment. I also mentioned the closets to him.

Wow my apartment is full of wood dust!! My allergies are flaring up. I can't even sleep, the wood dust has gotten into my bedroom and sheets, since they were cutting the wood right outside my bedroom door after they had taken the transition piece out so there as a wide gap between the bottom of my door and the floor. ugh!